FAQ - Auxiliaries


How to add a new subsidiary?

The user can add as many subsidiaries as needed by going to the Chart of Accounts menu and clicking on the subsidiary category button. To add a subsidiary, click on the "+" and fill in the required information. As soon as a subsidiary is added, it becomes available for accounting.


How to delete a subsidiary?

By selecting the subsidiary and clicking the "-" button in the navigation controls. If the subsidiary has never been used, it will be deleted; otherwise, it will be set to inactive.


What are Groupings used for in Subsidiaries?

Groupings are categories adaptable to the user's needs. The definition given to groupings is specific to each company. It will be possible to assign a grouping to subsidiaries from different categories in order to compile results by grouping.


Is it possible to change the subsidiary display order?

All columns can be used for sorting. By clicking on a column header, the software will automatically update the display based on that order. For example, by clicking on the "Name" column, accounts will be sorted alphabetically (from A to Z). Clicking the same column again will reverse the order (from Z to A).


Can I change the G/L account associated with a customer?

This change is possible at any time. To change the G/L account associated with a subsidiary, you must:
    1. Go to the Chart of Accounts menu
    2. Click on the Customers button (or any other subsidiary category)
    3. Select the subsidiary
    4. Modify the associated G/L account (the G/L account must exist in the Chart of Accounts)
    5. Save and confirm the modification (confirming this operation replaces the G/L account for all entries made with this subsidiary with the newly specified account).  


If I want to add a customer or vendor, am I forced to use the Wizard?

A user can add a customer or vendor via the wizard or manually. Both methods lead to the same result. The choice of method depends on the user's preferences and needs.


Is it possible to edit a customer or vendor that was created by the Wizard?

Once the customer or vendor has been added via the Wizard, they become part of the Chart of Accounts items and can be edited as needed.


I created a customer but they are not available in Entry Input. Why?

You need to check that the "Entry input" box is enabled in the "Others" tab for that customer (Chart of Accounts menu / Customers, Others tab).


I added a vendor, but they are not available for Vendor Payment. Why?

You need to check that the "Vendor payment" box is enabled in the "Payment" tab for that vendor (Chart of Accounts menu / Vendor, Payment tab). The balance for this vendor must not be zero or negative.


Last updated: 10/7/26, 2:05 PM
Widget SigaFinance Evo Universal